A Digital Marketing Agency That Gets To Know Your Business
Big Fish Social Media is a family-run digital marketing agency in Kent, helping businesses build stronger online visibility, generate new opportunities and make better use of their marketing budget.
Marketing Has Changed. Good Business Relationships Haven't.
The way businesses market themselves has changed dramatically. Customers now search Google, compare websites, read reviews and research businesses on social media before they ever pick up the phone.
But one thing hasn't changed: successful marketing starts with understanding the business behind it.
That's the approach behind Big Fish Social Media. We're a family-run digital marketing agency based in Kent, combining traditional marketing experience with modern digital strategies including SEO, Google Ads, social media and website design.
Rather than selling every customer the same package, we take time to understand where your business is now, what you want to achieve and which marketing channels are most likely to help you get there.
A Different Approach To Digital Marketing
You don't need another agency sending reports full of numbers you don't understand. You need a marketing partner who understands your business and explains what we're doing and why.
Personal Service
You'll deal with real people who know your business rather than being passed between departments every time you need something.
Bespoke Strategies
Your business, competition and customers are different, so your marketing strategy should be different too.
Straightforward Advice
We explain digital marketing without unnecessary jargon and give you clear advice about where your budget can work hardest.
Focused On Growth
Traffic, clicks and impressions matter, but ultimately your marketing needs to create genuine opportunities for your business.
The Principles Behind Big Fish
We want clients to understand their marketing, know where their money is being spent and feel confident that they can pick up the phone and speak to us whenever they need advice.
Be Approachable
Good communication should be simple. We're here when you need advice, an explanation or just a conversation about your marketing.
Be Transparent
We believe clients should understand what they're paying for and what we're trying to achieve with their campaigns.
Keep Improving
Digital marketing never stands still. We continually review, adapt and improve campaigns as search behaviour and platforms change.
Treat Businesses Individually
There's no universal marketing plan. Our recommendations are built around the individual business rather than a predefined template.
Traditional Marketing Knowledge. Modern Digital Expertise.
Platforms change, algorithms change and new marketing channels appear all the time. But understanding customers, building trust and communicating the right message remains at the heart of good marketing.
Our experience allows us to look beyond individual platforms. Instead of viewing SEO, Google Ads, websites and social media as separate services, we look at how they can work together as part of your wider marketing strategy.
That joined-up approach is particularly valuable for small and medium-sized businesses that don't want to manage several different agencies and suppliers.
Discuss Your Marketing →Digital Marketing Under One Roof
We can manage individual services or bring several channels together to create a more complete digital marketing strategy.
SEO
Improve your visibility in Google and help potential customers find your business when they're actively searching.
Explore SEO →Google Ads & PPC
Target people searching for your services with professionally managed pay-per-click advertising campaigns.
Explore Google Ads →Social Media
Build a stronger social presence with content and campaigns designed around your business and target customers.
Explore Social Media →Website Design
Bespoke WordPress websites designed to represent your business, perform across devices and turn visitors into enquiries.
Explore Web Design →The People Behind The Agency
One of the advantages of working with a smaller family-run agency is knowing who is actually looking after your business.
Lee Doye
Founder of Big Fish Social Media, overseeing digital strategy, website design, SEO and the continued development of client campaigns.
Steve Peacock
Supporting Big Fish clients and business development while bringing additional marketing experience and commercial knowledge to the team.
Lisa Chapman
Helping manage the day-to-day running of Big Fish alongside social media content and support for our clients.
“Great customer service! Big Fish Social Media has managed to X10 the traffic into our website. Absolutely fantastic results!”
Looking For A Marketing Agency That Takes The Time To Understand You?
Tell us about your business, where you are now and what you'd like to achieve. We'll give you straightforward advice about the digital marketing opportunities available to you.